elderwitty (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
elderwitty) wrote2010-06-04 04:30 am
elderwitty) wrote2010-06-04 04:30 am
Entry tags:
This is my angry icon...
...because of the head in a basket that you can't see, just out of frame. Why the angry icon, you ask? And why aren't you beta reading Walter's most excellent Sports Night fic, you further inquire? Both good questions. The answer, like the truth, lies beneath.
I'm the Data Entry Clerk/Office Administrator. I enter orders, keep up with office supplies, organize the bookshelves of manufacturer literature (for the salespeople to send to customers), help train the newbies, buy sympathy cards and keep the collection for the boss's Christmas present, handle postage for all mailings, do payroll and keep up with everyone's vacation hours, dole out office chocolate when it's deemed necessary, do the shredding and recycling, and generally keep an eye on all the stuff the boss doesn't have time for. I've had this job for 7 weeks shy of 6 years (3.5 yrs more then the next longest), and I'm the best they've ever had in the position (per the boss).
Background: When I enter an order, if less than half of it (by dollar value) is in the customer's warehouse, it goes into what is called "DropShip Exceptions", and has to be fixed by the main office in the am. Same thing happens if a motor freight item (shipped by tractor trailer) isn't there. Sometimes they ship the item from another warehouse, more usually they just drop it from the order.
The acolyte (hired 13 weeks ago) turned in an order with an out-of-stock truck item, so I returned it: because of that, and because there was no phone# for a trucking company to call. Showed the mistakes to the boss (as I'm required to by a recent policy change), and he said, "Oh, I know it's not there." "Okay," says I, "but it still needs a phone#." (In case the head office decides to ship it from another warehouse. They probably won't, but still. Also, it's a bad habit for a newbie to fall into.) So I put it on the corner her desk (her requested method of return, which is fine by me, as no interaction is needed).
Later, while I was entering orders, she came over. (Note - I don't stop typing while people ask and I answer, since I can do both at once, and am occasionally pressed for time.)
She said that she knew the truck item wasn't in his warehouse, but wanted it on the order. I said, "Okay, but if it's on there, it'll make it go in DSExcp." She asked, "Why?" I started to explain, "If the motor f--" She cut me off with, "Is it [worth] more than the rest of the order?" I silently typed my order for five seconds or so, waiting for her to realise that she'd, once again, been rude. She finally said, "Did you want to say?" I stopped typing, turned to face her, and very calmly replied, "Yes. I'd like to 'say'. I'd like to, just once, be allowed to *finish* 'saying' on the first try."
(She *always* cuts me off before I can complete a sentence. She does it to everyone. It's not personal - it's just infuriating.)
She then stomped off, and when she got about 15 ft away, she turned around and said loudly, "God, Lisa, you're such a bitch!" I said, not loudly, but with fake agreement, "Yes, yes. It's all me ." She agreed (vociferously, even) that it is. "None of it comes from you at all," I concluded,...and went back to entering the order.
(Note on her volume level. Dave - two aisles away, sitting down with at least four layers of cubicle wall between them, wearing a telephone headset - heard her clearly.) Crude line drawing follows. The rectangles next to her are three-foot long tables in the meeting/lunch area.
After printing the order, I went to the boss, who was on the phone, and asked if we could talk in the back office when he was done. He nodded, but didn't show. I surmise that she was waiting at his desk when he hung up, to regale him with her tale of just what a heinous bitch I am (since I could hear her doing just that after awhile).
I'm really, very, extremely, UTTERLY fucking tired of being vilified for doing my job (which seems to be at the root of her problem with me - I return her errors for correction) and for making it known, *quite politely*, that I'd prefer she didn't constantly cut me off when I try to answer the questions SHE. ASKS. ME.
Upshot: Boss says that we are NOT to talk to each other. (I was already doing that, as far as I could, so...okay.) He will write us up if he catches us talking. (I'm in no danger. Okay.) She's getting written up for calling me a bitch. (Okay. I'm a trusting soul, so I believe this.) (Or, I will when co-workers report that she's bitching about it).
I'm the Data Entry Clerk/Office Administrator. I enter orders, keep up with office supplies, organize the bookshelves of manufacturer literature (for the salespeople to send to customers), help train the newbies, buy sympathy cards and keep the collection for the boss's Christmas present, handle postage for all mailings, do payroll and keep up with everyone's vacation hours, dole out office chocolate when it's deemed necessary, do the shredding and recycling, and generally keep an eye on all the stuff the boss doesn't have time for. I've had this job for 7 weeks shy of 6 years (3.5 yrs more then the next longest), and I'm the best they've ever had in the position (per the boss).
Background: When I enter an order, if less than half of it (by dollar value) is in the customer's warehouse, it goes into what is called "DropShip Exceptions", and has to be fixed by the main office in the am. Same thing happens if a motor freight item (shipped by tractor trailer) isn't there. Sometimes they ship the item from another warehouse, more usually they just drop it from the order.
The acolyte (hired 13 weeks ago) turned in an order with an out-of-stock truck item, so I returned it: because of that, and because there was no phone# for a trucking company to call. Showed the mistakes to the boss (as I'm required to by a recent policy change), and he said, "Oh, I know it's not there." "Okay," says I, "but it still needs a phone#." (In case the head office decides to ship it from another warehouse. They probably won't, but still. Also, it's a bad habit for a newbie to fall into.) So I put it on the corner her desk (her requested method of return, which is fine by me, as no interaction is needed).
Later, while I was entering orders, she came over. (Note - I don't stop typing while people ask and I answer, since I can do both at once, and am occasionally pressed for time.)
She said that she knew the truck item wasn't in his warehouse, but wanted it on the order. I said, "Okay, but if it's on there, it'll make it go in DSExcp." She asked, "Why?" I started to explain, "If the motor f--" She cut me off with, "Is it [worth] more than the rest of the order?" I silently typed my order for five seconds or so, waiting for her to realise that she'd, once again, been rude. She finally said, "Did you want to say?" I stopped typing, turned to face her, and very calmly replied, "Yes. I'd like to 'say'. I'd like to, just once, be allowed to *finish* 'saying' on the first try."
(She *always* cuts me off before I can complete a sentence. She does it to everyone. It's not personal - it's just infuriating.)
She then stomped off, and when she got about 15 ft away, she turned around and said loudly, "God, Lisa, you're such a bitch!" I said, not loudly, but with fake agreement, "Yes, yes. It's all me ." She agreed (vociferously, even) that it is. "None of it comes from you at all," I concluded,...and went back to entering the order.
(Note on her volume level. Dave - two aisles away, sitting down with at least four layers of cubicle wall between them, wearing a telephone headset - heard her clearly.) Crude line drawing follows. The rectangles next to her are three-foot long tables in the meeting/lunch area.
After printing the order, I went to the boss, who was on the phone, and asked if we could talk in the back office when he was done. He nodded, but didn't show. I surmise that she was waiting at his desk when he hung up, to regale him with her tale of just what a heinous bitch I am (since I could hear her doing just that after awhile).
I'm really, very, extremely, UTTERLY fucking tired of being vilified for doing my job (which seems to be at the root of her problem with me - I return her errors for correction) and for making it known, *quite politely*, that I'd prefer she didn't constantly cut me off when I try to answer the questions SHE. ASKS. ME.
Upshot: Boss says that we are NOT to talk to each other. (I was already doing that, as far as I could, so...okay.) He will write us up if he catches us talking. (I'm in no danger. Okay.) She's getting written up for calling me a bitch. (Okay. I'm a trusting soul, so I believe this.) (Or, I will when co-workers report that she's bitching about it).